Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of the Gurunoex website and the Gurunoex platform, including Campus ERP, Admissions CRM, Staff Portal and HR & Payroll (together, the “Services”), provided by Gurunoex (“Gurunoex”, “we”, “us” or “our”).

By accessing our website or using the Services, you agree to these Terms. If you are using the Services on behalf of a college, school or other institution, you confirm that you are authorised to accept these Terms on its behalf. If you do not agree, please do not use the website or Services.

2. About Our Services

Gurunoex provides web-based, cloud-hosted software that helps institutions manage admissions, students, staff, HR, payroll, fees, attendance, examinations and reports. The exact services, features, number of users and fees for each institution are set out in its order form, proposal or agreement with us (the “Agreement”). If the Agreement conflicts with these Terms, the Agreement will apply.

3. Accounts and Access

• Institutions decide who in their organisation gets access, and with what role.
• Every user must keep their login details confidential and must not share accounts.
• You are responsible for all activity under your account. Tell us immediately at hello@gurunoex.in if you suspect unauthorised access.
• We may suspend an account to protect the security of the Services or other users.

4. Institution Responsibilities

Each institution using Gurunoex is responsible for:

• The accuracy and lawfulness of the data it enters or asks us to migrate
• Obtaining any consent required from students, parents, guardians and staff, including consent from parents or guardians for students under 18
• Making sure its users follow these Terms
• Keeping its own copies of any records it is legally required to keep

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful, harmful or fraudulent purpose
• Upload viruses or malicious code, or try to break, overload or bypass the security of the Services
• Access data that you are not authorised to see
• Copy, resell, rent or reverse-engineer the Services or any part of them
• Use the Services to send spam or unsolicited messages

6. Fees and Payment

Fees for the Services are set out in each institution’s Agreement or invoice. Unless agreed otherwise, invoices must be paid by the due date, and fees are exclusive of applicable taxes such as GST. We may suspend access to the Services if payments remain overdue after reasonable notice. Refunds, where applicable, are handled under our Cancellation & Refund Policy and the institution’s Agreement.

7. Data and Privacy

Institutions own the data they store on Gurunoex. We process that data only to provide the Services and as described in our Privacy Policy. We protect it with secure cloud hosting, regular automated backups, encryption and role-based access control, and each college has controlled access to its own data.

8. Intellectual Property

The Gurunoex name, logo, website, software, designs and content belong to Gurunoex and are protected by law. We grant institutions a limited, non-exclusive, non-transferable right to use the Services during the term of their Agreement. Nothing in these Terms transfers ownership of our intellectual property to you.

9. Third-Party Services

Some features may connect with third-party services, such as payment gateways, SMS, email or WhatsApp messaging, and biometric devices. Your use of those services is also subject to their own terms, and we are not responsible for their availability or practices.

10. Availability and Support

We work hard to keep the Services available and reliable, but we do not guarantee that they will be uninterrupted or error-free. We may carry out planned maintenance and will try to give notice in advance. Support is available by email at hello@gurunoex.in and by phone at +91 97772 30778, as set out in the institution’s Agreement.

11. Limitation of Liability

To the extent permitted by law, Gurunoex will not be liable for any indirect, incidental, special or consequential loss, including loss of profits, revenue or data, arising from the use of the website or Services. Our total liability for any claim relating to the Services will not exceed the fees paid by the institution to Gurunoex for the Services in the twelve months before the claim, unless the Agreement says otherwise.

12. Indemnity

You agree to compensate Gurunoex for any loss or claim arising from your breach of these Terms, your misuse of the Services, or data that you provide without the required rights or consents.

13. Suspension and Termination

An institution may stop using the Services as set out in its Agreement. We may suspend or end access if these Terms are seriously breached, if fees remain unpaid, or if required by law. When the Services end, we will make the institution’s data available for export for a reasonable period and then delete it, except where we must keep it by law.

14. Governing Law

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at [City], India.

15. Changes to These Terms

We may update these Terms from time to time. The latest version will always be on this page with the date it was last updated. Continuing to use the website or Services after changes means you accept the updated Terms.

16. Contact Us

If you have any questions about these Terms, please contact us: