Privacy Policy

Last updated: 10 November 2026

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1. Introduction

Gurunoex (“Gurunoex”, “we”, “us” or “our”) provides web-based campus management software for colleges and schools, including Campus ERP, Admissions CRM, Staff Portal and HR & Payroll (together, the “Services”). This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or use our Services.

We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. By using our website or Services, you agree to the practices described in this policy.

2. Our Role: Website vs. Platform

On our website, Gurunoex decides how your personal data is used, for example when you fill in a contact or appointment form.

On the Gurunoex platform, the college or school that uses our Services decides what data is collected about its students, parents and staff, and why. We process that data on the institution’s behalf and only on its instructions. If you are a student, parent or staff member, please contact your institution first about your data.

3. Information We Collect

Information you give us on the website: your name, email address, phone number, institution name and type, the services you are interested in, and any message you send us. If you apply for a job, we also receive your CV and any details you choose to share.

Information institutions store on the platform: depending on the services an institution uses, this can include student and applicant details, parent or guardian contact details, admission records, attendance, fees and payments, examination marks and results, and staff records such as attendance, leave, payroll and appraisals.

Information collected automatically: basic technical data such as your browser type, device, IP address, pages visited and time spent, used to keep the website and platform secure and working well.

4. How We Use Your Information

  • To respond to your enquiries and appointment requests
  • To set up, run, support and improve our Services for institutions
  • To migrate an institution’s existing records into Gurunoex when asked to
  • To send service updates, security notices and support messages
  • To process job applications
  • To keep our website and platform secure and prevent misuse
  • To meet our legal obligations

We do not sell personal data, and we do not use student data for advertising.

5. Sharing Your Information

We share personal data only when needed, and only with:

  • Your institution, for data processed on its behalf
  • Trusted service providers who help us run the Services, such as cloud hosting, email, SMS and WhatsApp messaging, and payment processing, under contracts that require them to protect the data
  • Authorities, where required by law or to protect rights, safety and security

6. Data Security

We take data security seriously. Our safeguards include secure cloud hosting, regular automated backups, data encryption, role-based access control, and restricted access for authorised users only. Each college has controlled access to its own data.

No system is completely secure, but we continuously review and improve our measures to protect your information.

7. Data Retention

We keep website enquiries and job applications only as long as needed to respond and for reasonable record-keeping. Institution data is kept for as long as the institution uses our Services, or as its agreement with us requires, and is then returned or deleted, except where we must keep it by law.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access a summary of the personal data we hold about you
  • Ask us to correct, complete or update your data
  • Ask us to erase your data where it is no longer needed
  • Withdraw consent you have given us
  • Raise a grievance about how your data is handled
  • Nominate someone to exercise your rights if you are unable to

For data held on the platform, we will work with your institution to respond to your request.

9. Children’s Data

Our Services hold data about students, some of whom are under 18. Institutions are responsible for obtaining any consent required from parents or guardians before entering a child’s data. We process children’s data only to provide the Services to the institution, never for tracking, profiling or targeted advertising.

10. Cookies

Our website uses only the cookies and similar technologies needed for it to work properly and to understand basic usage. You can block or delete cookies in your browser settings, though some features may not work as expected.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact & Grievance Officer

If you have questions, requests or complaints about this policy or your personal data, please contact us:

Grievance Officer: [Name]
Email: hello@gurunoex.in
Phone: +91 97772 30778
Address: Gurunoex, Gurukrupa Lane, Patia, Bhubaneswar, Odisha 751024

We aim to respond to all requests within a reasonable time and as required by law.